Current West Virginia Positions:
MedExpress is currently hiring for the following positions:

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POSITION TITLE: Patient A/R Call Center Repres

JOB ID: CR26505

DEPARTMENT: Billing

PURPOSE: Responsible for working with patients and third party payors to ensure payment on accounts. Responsible for maintaining A/R days outstanding and collection percentage within MedExpress CBO established guidelines. Responsible for timely and accurate follow-up to patient inquiries and concerns while remaining sensitive to legal while using effective customer service skills. Monitors accounts which are past due and works to bring account payments up to date. Prepares all necessary notations and collects required data to ensure accurate account processing of patients accounts.

POSITION DEMANDS:

·         One (1) to three (3) years of healthcare billing experience with medical software and insurance company or collection agency experience. 

·         Training at an educational institute to include training in medical software, ICD-9 and CPT4 coding proper methods of insurance filing preferred, but not required.

·         Should be familiar with HIPPA Federal Debt Collectors Privacy Act regulations, to ensure proper and legal communication at all times.

·         High school graduate or GED required.

·         Good communication and organizational skills with the ability to demonstrate the use of tact and diplomacy in dealing with others.

PREFERRED SKILLS:

·          Strong interpersonal skills

·          Commitment to exceptional customer service

·          Ability to maintain detailed records

·          Problem solving skill-set

·          Good written and oral communication skills

·          Great organizational skills

·          Manual dexterity

We offer a competitive salary commensurate with experience and a comprehensive benefits program.

Please apply now or submit a cover letter and resume, including the Job ID# to: resumes@medexpress.com